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Linking Our Libraries


Join us! Hear from library experts, work on your leadership skills, and be more effective in your organization!

May 2, 2019

Welcome back to Season Five of Linking Our Libraries!

Check out our full shownotes page here.

This week we will be talking about Customer Service in your library, and how to make it work for you. Attentive listeners may be thinking “Hey! Didn’t you guys already do this topic?” Good catch! We did - way back in Season Two, episode 210. We link to it here, and it would be worth your time to go back and listen or read our show notes.  This is such an important topic - the foundation of everything we do in the library really - and it’s also such a hard thing to always do well, that we wanted to cover it again.

This week we have Guest Host Kathy Parker, Director of the St John’s/St Ben’s academic libraries, to help us get some ideas!

Thanks to Kathy for coming in to work through this topic with us! Be sure you are subscribed to this podcast to get all the library skills directly to your favorite app each week. And you can check out our shownotes for each episode to get all the info we discussed, along with the links to more resources. Every episode we have created is on our website: cmle.org.

If you want to enjoy our book group podcast, subscribe to Reading With Libraries.  

Thanks for joining us this week! And check back in with us next week for another library competency!