Jun 6, 2019
Welcome back to Season Five of Linking Our Libraries!
In this episode we will talk about an issue every library staffer faces: patron questions or problems with technology, and how to answer them when you have no idea what is going on.
You can find our shownotes here, with all our information, links, and books we share.
This week we have Guest Host Ariel Kirst, from the Great River Regional Library System to help us get some ideas!
Working with technology, and all the various technology tools and devices patrons will bring to your library, is an important part of any library’s service to their community.
The main problem here is that you may not have a lot of training (or any!), and may not know how to use these devices or tools yourself.
Sorry – we aren’t going to magically give you all the answers. We don’t have them. But we are going to walk through some ideas you can use in your own work to better answer tech questions – even when you have no idea what’s going on!
Thanks to Ariel for coming in to work through this topic with us! Be sure you are subscribed to this podcast to get all the library skills directly to your favorite app each week. And you can check out our shownotes for each episode to get all the info we discussed, along with the links to more resources. Every episode we have created is on our website: cmle.org.
If you want to enjoy our book group podcast, subscribe to Reading With Libraries to get a new book, or a whole new genre, each week.
Thank you listening today for joining us! Check back in with us next week for another library competency – we are looking forward to more chatting about library work.